What if I want to return or exchange an item?

No Problem. Call 417-865-3725 or e-mail Customer Care at thelampstand@yahoo.com in order to authorize the transaction. Exchanges and returnes must be made within 15 days of purchase. Items must be unopened and unused with any accessories included. Package must be mailed back to the shipping dept. and then we will send you the item you wish to exchange it for or refund your money at that time. Actual shipping charges (even on free shipping items) will not be refunded on all returns unless a product is defective or arrived damaged.