The Lamp Stand was started in 2006 by owners John and Debbie Tortorice as a small online store offering Fragrance Lamps and Oils (an amazing candle alternative). In only a few short years, it has quickly grown to become a leading online dealer of many top brands in the areas of Fashion, Gifts, Decor and Home Fragrance offering more than 13,000 items. These items are stored and shipped from our Customer Service and Shipping facility in Springfield, MO. With a team of 20 dedicated staff members The Lamp Stand strives daily to give customers an outstanding experience and incredible values that are unmatched.
The Lamp Stand started out as a simple idea to offer a trendy product called a Fragrance Lamp at deep discount prices. John's parents had been in the gift industry for 35 years and suggested the idea of selling Fragrance Lamps as a way to develop some side income. So, on that suggestion, we started up a website with only a small product offering of 40 different items (all fragrance lamps and oils!). John's parents had some extra warehouse space at the time and stored and shipped the orders from Texas while we ran the customer service center from Springfield, MO. Once we opened for business, it was clear that we had found our niche. We quickly fell in love with online retailing, serving our customers and the idea of using our business as a means to Give Back to our community and the world. We attribute much of our success to these passions. Within a few short years, The Lamp Stand has grown in its product offering to more than 13,000 high quality and trend-setting items. Each year, our goal is to continue our expansion to give you more of the top brands you love at prices that can't be beat.
If you have any questions or needs of any kind, please call us or email us. We are here to take care of YOU. Please call our office (below) and our team of Customer Care Specialists are delighted to help you.
2333 E. Bennett St
Springfield, MO 65804
Office Hours: Monday-Friday 9am-5pm Central. Calls and emails are responded to in the order they are received. Your interest is of great value to us!
We invite you to visit our other stores at www.WallCrosses.Com
View our selection of over 400 decorative wall crosses. And www.RoosterDecorAndMore.com
At The Lamp Stand we guarantee our shoppers….
AMAZING DEALS AND VALUE ADDED SHOPPING
We want you to win!!! With the economy being what it is these days, we know that people are trying to do more with less. Even if things are tight, we don’t want you to miss out of the good stuff! Our goal is to put more money back in your pocket on every purchase so your shopping dollars go further.
At The Lamp Stand, you’ll find incredible discount prices on so many of our quality brand name product lines. Even in cases where a brand will not allow us discount their product (common with more exclusive brands), we always look for ways to add value to your shopping experience through Gift With Purchase offers, Free Shipping offers, and other programs that give you more for less.
OVER-THE-TOP CUSTOMER SERVICE
At The Lamp Stand, we’re not satisfied with “customer care as usual.” You could say we’re somewhat fanatical about offering
incredible customer service. We want to
be the best at serving YOU!
Our sincere belief is that our success as a business is directly tied to your happiness and satisfaction. When
you call, email or work with us in any way, our goal is to make your experience one that is unmatched and unforgettable. We strive to be kind and
friendly, attentive and concerned, and solution oriented in every situation. When you’ve shopped with us, we want you to feel like you’ve received 5 Star treatment all the way around.
FREE, FAST, & ACCURATE SHIPPING
We know you don’t like paying shipping cost and we don’t want to charge for it! We strive to offer FREE SHIPPING at the lowest possible
order amounts. Even with increasing freight costs each year, we do all we can to get creative and keep from passing those costs onto our customers.
In addition, we know you want your order quickly. At The Lamp Stand,
nearly all of our orders go out the same or next business day. With our central
location in the US,
this means super fast delivery for our customers. We constantly get customer comments
who are shocked with how quickly they received their orders. Lastly, we know
you want your order to be accurate. To ensure accuracy on every order packed,
we have a triple check system where three different Packing Specialist handle
and check the accuracy of each order.
ENORMOUS IN-STOCK PRODUCT OFFERING
At The Lamp Stand, we are a little obsessive about offering
every available item within a brand or product line and at having those items
available in our own warehouse. This means, in each of our many brands, we will
typically carry all of the best sellers PLUS all of those hard to find and less
We know that those hard to find items are some
times exactly what you’re looking for! In addition, we know the importance of having
control over our own stock. These days, so many internet retailers only have a
small selection of product in-stock. They special order most items or have them “drop-shipped” directly from the manufacturer. In general, this means
much longer wait times for you, the customer. Additionally, these companies
often have to say “its out of our hands” when a customer questions
where there order is or why it hasn’t arrived. Here at The Lamp Stand, we stock
the vast majority of the items that we sell. This means when you place an
order, that item is sitting out in our warehouse ready to get packed and
shipped to you the same or next business day! We don’t “pass the
buck” to another company and trust them to get your order right.
THE LATEST TRENDS AND HOTTEST BRANDS
We know you want to shop at a place that carries product
that are current, in style and perfect for you! You don’t want to have to sort
through piles of outdated brands that just don’t appeal anymore. At The Lamp
Stand, we strive to do the work for you by only selling items that we’re
confident have a high level of appeal and trendiness.
Multiple times a year, we got to both gift and
fashion markets looking for the latest trends and the hottest brands. We
literally walk through multi-million square foot wholesale shopping malls
(usually until we just can’t walk any more) in search of brands that are trendy
and that we know you’ll love.
MAKING A DIFFERENCE IN THE WORLD
At The Lamp Stand, we believe in Giving Back to help those
who have significant unmet needs throughout the world and here in our own
back yards! We know that we’ve been blessed as a business so that we can be a
blessing to others and not just to keep it all for ourselves.
Each month, The Lamp Stand supports a number of organizations who assist in
areas related to world hunger, poverty relief, and orphan support. In the USA, we also
support relief efforts for kids in school with needs related to health, hunger
and hygiene. Since we started in 2006, giving has been one of our core values
as a company and it continues to be a major focus today!
The Lamp Stand Team
Where serving YOU is our highest priority!