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Common Questions

See our list of frequently asked questions below.


Can I place an order over the phone?

How do I track my order?

Can I use your fragrance oils with other products?

What size of wick do I use in my fragrance lamp?

How much fragrance do I put in my fragrance lamp?

Do I change my wick when switching to a different fragrance?

Why am I having a problem with my fragrance lamp?

What if I want to return or exchange an item?

What if I have a damaged item?

When will my order arrive?

When will my order ship out?

What shipping method do you use?

Do you ship to PO or APO boxes?

What if I want to change or add to my order?

Will I receive my free wick if it doesn't show on my order confirmation?


Common Questions