See our list of frequently asked questions below.
Common Questions
- Can I place an order over the phone?
- How do I track my order?
- Can I use your fragrance oils with other products?
- What size of wick do I use in my fragrance lamp?
- How much fragrance do I put in my fragrance lamp?
- Do I change my wick when switching to a different fragrance?
- Why am I having a problem with my fragrance lamp?
- What if I want to return or exchange an item?
- What if I have a damaged item?
- When will my order arrive?
- When will my order ship out?
- What shipping method do you use?
- Do you ship to PO or APO boxes?
- What if I want to change or add to my order?
- Will I receive my free wick if it doesn't show on my order confirmation?
